Syntax for Change
Syntax represents the structure of excellence‚ patterns of behavior for succeeding in any collaborative human endeavor. The patterns are derived from studies and observations of people at their most effective, combined with the best of advanced communication modeling and learning methods.
Without these behavioral skills, we work with a small part of the potential resource available to us as individuals and organizations.
The five skill areas, with Balance at the center, are present when you are working well with others. We provide coaching, learning programs, and organizational design consulting so that individual, team, and organization all share a language and set of skills as a valued asset for members, partners, and customers.
WHAT YOU LEARN TO DO BETTER WITH EACH SYNTAX SKILL SET:
Clarify goals, be a designer and not a whiner, define how you measure success
Improve the quality of relationships and reduce nonproductive conflict
Negotiate and collaborate with integrity
Understand and be understood when it matters
Take action, get feedback, keep growing
Detailed explanations and learning activities for all five skill sets can be found in our book, Smart Work: The Syntax Guide to Influence (HappyAbout Publishers, 2012).